Microsoft ® Office Outlook ® 2010: Level 3
Course Specifications
Course number: 084597
Course length: 1.0 day(s)
Course Description
Course Objective: You will work with the advanced features of Outlook.

Target Student: This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely.

Prerequisites: This course assumes that you are proficient with Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following Element K courses (or equivalent knowledge) are required: 
•	Microsoft® Office Outlook® 2010: Level 1
•	Microsoft® Office Outlook® 2010: Level 2
Hardware Requirements
Active Directory Domain Controller and Exchange 2010 Server
For this course, you will need one computer to run Windows Server 2010 Enterprise Edition and Exchange Server 2010. This system should have the following configuration: 
•	An x64 architecture-based computer with an Intel processor that supports an Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform. 
•	A minimum of 4 GB of RAM per server plus 5 MB of RAM recommended for each mailbox. 
•	Disk partitions formatted as the NTFS file system. 
•	At least 80 GB of disk space for installation. 
•	200 MB of available disk space on the system drive. 
•	A DVD-ROM drive, local or network accessible. 
•	A 1024 x 768 resolution or higher monitor. 
•	A keyboard and mouse, or other pointing device. 
•	Paging file size should be equal to the amount of RAM on the server plus 10 MB. 
Classroom Computers
You will need one client computer for each student and one for the instructor. These computers should have the following configuration: 
•	1 GHz Pentium®-class processor or faster. 
•	A minimum of 1 GB of RAM is recommended. 
•	20 GB of hard disk or larger. You should have at least 1 GB of free hard disk space available for Office installation. 
•	A DVD-ROM drive. 
•	A keyboard and mouse or other pointing device. 
•	A 1024 x 768 resolution monitor is recommended. 
•	Network cards and cabling for local network access. 
•	Internet access (check with your local network administrator). 
•	A printer (optional) or an installed printer driver. 
•	A projection system to display the instructor's computer screen. 
Software Requirements
The Active Directory Domain Controller and Exchange Server requires the following software:
•	Microsoft Windows Server 2008® Standard or Enterprise Edition x64 bit or Windows Server 2008® R2 Standard or Enterprise x64 bit with Service Pack 2 
•	Microsoft Exchange Server 2010® 
Each classroom computer requires the following software:
•	Microsoft® Office® Professional Plus 2010 
•	Windows XP Professional with Service Pack 3 
•	.NET framework 3.5 SP1 
•	Microsoft® Windows Search 4.0 (KB940157) 
•	Windows® Rights Management Services (RMS) Client with Service Pack 3 
Course Objectives
Upon successful completion of this course, students will be able to: 
•	personalize their email. 
•	organize Outlook items. 
•	manage Outlook data files. 
•	work with contacts. 
•	save and archive email messages. 
•	create a custom form. 
•	work offline and remotely. 
Course Content
Lesson 1: Personalizing Your Email
Topic 1A: Apply Stationery and Themes 
Topic 1B: Create a Custom Theme 
Topic 1C: Create a Signature 
Topic 1D: Modify Signatures 
Topic 1E: Configure Email Message Security Settings 
Lesson 2: Organizing Outlook Items
Topic 2A: Group Items 
Topic 2B: Create Search Folders 
Topic 2C: Apply Conditional Formatting 
Lesson 3: Managing Outlook Data Files
Topic 3A: Back Up Outlook Items in Outlook Data Files 
Topic 3B: Add Outlook Data Files to a Mail Profile 
Topic 3C: Change Data File Settings 
Lesson 4: Managing Contacts and Contact Information 
Topic 4A: Forward Contacts 
Topic 4B: Edit an Electronic Business Card 
Topic 4C: Export Contacts 
Topic 4D: Perform a Mail Merge 
Topic 4E: Link Items to the Business Contact Manager 
Lesson 5: Saving and Archiving Email
Topic 5A: Save Messages in Alternate Formats 
Topic 5B: Archive Messages 
Topic 5C: Protect Archives and Other Personal Folders 
Lesson 6: Creating a Custom Outlook Form
Topic 6A: Customize a Form 
Topic 6B: Create Outlook Items Based on a Custom Form 
Lesson 7: Working Offline and Remotely
Topic 7A: Make Folders Available Offline 
Topic 7B: Configure Remote Procedure Calls over HTTP 
Topic 7C: Download Selected Messages 
Topic 7D: Publish Calendar Information to Office Online 
Appendix A: Newsgroups
Appendix B: RSS Feeds
Appendix C: The Outlook Social Connector
Appendix D: Manage Multiple Accounts